Alabanza

Alabanza’s Domain System Manager Manages Your Business
Need a total hosting management solution? Look no further.

Automation for Your Business
The core of Alabanza’s hosting suite is our Domain System Manager, or DSM®. DSM is the most secure, comprehensive, and automated hosting management system available, trusted by hundreds of professional hosting businesses around the world. Whether you have 50, 500, or 5,000 hosting accounts, DSM will save your business valuable resources by automating time-consuming tasks associated with managing a hosting business. DSM can dramatically increase the profitability of a web hosting company by reducing employee costs and customer support expenses to the lowest levels possible.

Alabanza’s powerful DSM allows you to focus on growing your business rather than managing it. DSM manages:

  • Hosting package creation and management
  • Automated order acceptance from web site (Template or API)
  • Account provisioning and release to customer
  • Service plan upgrade and up-selling
  • Client management
  • Web site-building trial functions with SiteXpress
  • Billing and invoice management
  • Billing and resource utilization enforcement
  • Order fraud protection
  • Customizable messaging
  • User rights and management
  • Domain moves between servers
  • Reseller management
  • Reporting

The benefits are immeasurable for your business. DSM's primary components make this level of automation possible: 

Package Configuration
DSM allows you to easily add products and tools to your hosting packages and set your own retail pricing. You can add your own custom products and bill for them through DSM. 

Customer Registration
DSM leads your customers through the domain name registration process, completes their domain name registration forms and forwards them to the domain registrar. DSM automates the entire process for your customers to purchase your hosting packages.

Billing & Invoicing
DSM charges client credit cards for you and deposits the money directly into your bank account. This means you do not need to intervene in any way to enable the credit card transaction. Plus, you should not need to re-invoice, re-bill or re-charge your customers, because it is automatically done for you.

Account Provisioning
After completing and billing each new customer’s account, DSM automatically sends a welcome letter by email to your customers. The email is fully customizable. In your own words, the Welcome Letter informs customers about how to access and use their unique Control Panel from which they will create and manage their own web sites.

Reporting
The Report Administration section of DSM provides various reports that give you details about client transactions. Such reports include: 
  • Cash Receipts
  • Past Due Clients
  • Sales Overview
  • Bookings and Receivable Summary
  • Network Transfer Rate Per Domain
  • MySQL Database Quota Usage Per Domain
  • MX Logic Usage

Alabanza’s DSM is included at no extra cost with all Hosting Packages.  Let us walk you through a detailed product demo, so you can see how to fully automate your hosting business.

Contact our team and learn how we help support your business.

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Alabanza now offers dedicated server configurations.